Something on your mind? We are here to help!

For questions on specific items, you can message us from the Temu app or Temu.com.

For other questions on our policies or other topics, we recommend that you browse our Support Center where we answer our customers' most common questions. Happy shopping! 

You can use the search button at the top of the tookrt app or Tookrt.com to look for items. Enter descriptive terms in the search bar to start your search. For example: 'black sweatshirt' or 'casual shorts'. Search results are ordered by how relevant the items are to what you search for. You can change the order of your search results with the Sort by options above the search results. To quickly find what you are looking for, please use multiple descriptive terms to narrow down the results. For example, using 'little black dress' as a search term will generally produce fewer and more specific results than 'dress'. You can also use our image search feature(to use this feature, your app version needs to be 1.34 or higher ). You can log in to your account through the Tookrt app, and on the home page, click the camera icon next to the search box at the top to select or take a photo of the item you want to search for. Then you can search for your favorite items on Tookrt.

Click here and start typing. Eum fugiat quo voluptas nulla pariatur at vero eos et accusamus et iusto odio dignissimos ducimus qui blanditiis praesentium voluptatum deleniti atque corrupti quos dolores et quas molestias excepturi sint occaecati cupiditate.